Date: Tuesday, 18 August 2015
Time: 8am MMR; 8:30am ID/TH/VN; 9:30am SG/MY/PH; 10:30am KR/JP; 11:30am AU
Duration: One hour
Your brand promise may be signed and sealed, but if it’s not being effectively delivered to your customer, you may be missing out on valuable opportunities.
The proliferation of customer contact points and the frequency of customer interactions with your brand provide myriad channels to build lasting relationships and strengthen your brand. However, one bad experience can lead a customer to switch to another provider and share the details of that experience with others.
Join our webinar to uncover the strategic value of customer experience measurement and how you can differentiate your brand, nurture brand ambassadors and grow your business.
WHAT'S YOUR CX STRATEGY?
Seats are limited so to confirm your participation.